Return refund for overseas productsreturnrefund for shopee mall productshow can i request a returnrefundsteps by step processPlease Like Share and Subsc. Next select To receive on the My Purchases pageYou will be directed to the View Purchase History page then click to ReturnRefund at the bottom.
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The next level is that you have to select the product you want to return to the seller in Shopee finally select Submit.
. Payment will be credited to your ShopeePay account within 24-48 hours for a full refund and 5-7 days for a partial refund. For you to refund from Shopee you can follow the steps below. From there search for the order that you want to return then click it.
Return and Exchange Policy Return and Exchange Policy. Hot Questions Shopee Coins Ive made my. Have questions about buying or selling on Shopee.
Hot Questions Shopee Coins What is Shopee Coins. Buyers from the Shopee marketplace will have a maximum of 5 days to initiate a product return request using the Shopee app. Make your enquiry through that email link.
It is possible padin to returnrefund your item even if you tap the order received already. Then click the ReturnRefund button. Wait for the seller to respond to your refund or return request.
How to Return Order in Shopee. Once there youll see a ReturnRefund option and click on it. Fold and tuck the pouch to fit the packages dimensions leaving just enoughno space for the product to fit.
Once Shopee approves your appeal the cash will be credited to your account. How to Return Item in Shopee. Choose the product that you want to refund or return.
Browse on your Shopee app and look for the Me tab and tap it. Once thats settled you can proceed to the refund proper. Guys im very sorry for the confusion.
Taglish Order Cancellation Can I cancel my order. Hi how can we help. How Do You Request a ReturnRefund for Items That Require Special Handling.
Go to Me select To Receive then tap the order that you want to return or refund. Select Refund Only as the proposed solution. Included in the video1.
Tep by step video guide on how to return or refund shopee Overseas Products orderitem. Press Dispute to Shopee You will need to select or add a return address for the buyer to ship the return to Click Confirm Address In the pop-up window press Confirm 1 2 3 4 1 If you are unable to come to a compromise with the buyer you can dispute the Return request to. From the time that the first attempted delivery is made a 15-day return period is in effect.
Once approved you will receive the money on your Shopee Pay. Complete the form and state the reason youd like a refund for enquiry click the Return Refunds option 6. You can raise a returnrefund request for your order within the Shopee App if your order is still under the Shopee Guarantee period and you have not clicked the Order Received button.
Shopee offers a 15-day return policy for products purchased from the Shopee Mall in order to ensure that you are entirely happy with your acquisition. To do so select To Receive under My Purchases via the Me tab Select order select ReturnRefund select product s to return Select Reason. Shopee Abroad provides its customers with a refundexchange policy regardless of the reason.
Here are the returnrefund reasons you can. Steps to return in Shopee. Prior to applying for a refund request locate and tap on the specific order you want to request for a refund.
Read up on FAQs about your account orders and more on the Shopee Help Centre. How to Manage Return or Refund of shopee BuyersMESSAGE ME. Select the order that you want to request a refund.
If the customer wants to return the product then the customer should contact our Support Team 03303156023 1030AM to 730PM and we will then make arrangements for the return of the product. First go to your account profile then go to My Purchase then click on the To Receive tab. Shopee Product Return Process.
You can use it for future purchases or withdraw it after you have updated your bank account details. Hi how can we help. Proceed on to the To Receive button and search for your order.
You can also make a video. A buyer can request for a returnrefund in cases of non-receipt where heshe does not receive the product from the seller or if the product received is wron. Having said that buyers will have to take note of the duration of delivery stated on the e-commerce platform.
You will be notified via in-app notification and email once your refund is processed. For a smoother returnrefund process please take note of these important conditions. For the return of the product or money to be effective you must prepare photos of the products defects.
After this given period any appeal to return the product will no longer be honored. These proofs must be attached when processing the claim as we will see in the following steps. To check for such notifications go to Order Updates via the Notifications.
For special handling cases Shopee will review the case and get back to you on the resolution. Select the Order You Want to Edit. 7 Simple Steps 3 Important Considerations.
Select Return or Refund reason. Unless otherwise specified this return policy will be null and invalid after the order has been fulfilled. How to Return Item in Shopee.
Help Center Shopee Singapore. Discuss with the. To make your return in Shopee what you must do is follow the following steps.
Hile buyers who transacted from Shopee Mall or overseas sellers will have 7 days to do so. Provide your active email address and tap Submit. To make tracking and identifying your return package easier include the Request ID in the packaging.
Read up on FAQs about your account orders and more on the Shopee Help Centre. Prepare product tests.
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